Knowledgebase: General Questions
Are multiple connections allowed?
Posted by Max Biggavelli on 28 September 2011 16:45

Yes and No.

Due to an (admittedly useful) OpenVPN security setting, OpenVPN will randomly drop your network connection once it detects a double connect within the same network. Technically speaking from our side it is allowed to use your account multiple times in your own home/workplace/school whatever type of setup scenario, but this OpenVPN setting disallows this and will randomly drop your connection on all connected devices every 2 minutes.

Furthermore it should be noted: there is a max session value in the validation script which prevents general account sharing. We do not accept any type of account sharing, to friends or whoever under no circumstances. We remain the right to suspend the account, if the max session value exceeds on a frequent basis.

Therefore the best and least troublesome way to connect multiple times is simply to separate each device to a different protocol (we offer 5 different protocols OpenVPN, IKEv1, IKEv2, Squid, Socks5) that means you could atleast connect 5x different devices at the same time, see below an example how this could look like:

OpenVPN protocol - Your desktop computer
L2TP/IPsec (IKEv1) protocol - Your laptop
IPSec RSA (IKEv2) protocol - Your mobile phone
Squid proxy - Some other device of your choice
Socks5 proxy - Some other device of your choice




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