Knowledgebase : General Questions
On a Shared IP you and a handful of other users (1-32 every group gets randomly filled up) are sharing the same IP. What does it mean? So lets say if one user abuses this IP in any form, any kind of disadvantages affect ALL other users assigned to the shared IP group as well. Moreover it can happen every so often often that multiple Shared IP users get moved away & blocked from a particular VPN Country. In generally speaking a Shared IP user do...
No. We only use following protocols [1] for a handful of different reasons. Links: ------ [1] https://support.nvpn.net/index.php?/Knowledgebase/Article/View/420/41/which-and-how-many-protocols-do-you-support
There are a few good reasons for needing a VPN: * You can bypass proxy servers, filters set by your network administrator, or Internet Service Provider, or even bypass strict regimes in many cases like china/iran read here [1] * You can access otherwise blocked websites, games, chatrooms, poker sites no matter what the site and purpose is, or where you live. * You can protect your real IP (Internet Protocol) address, in order...
No problem. Use the user/pass reminder on the Members Area sign-in page and have all your accounts, linked to that email sent to you.
Websites often block people from accessing with a VPN, you have a few options to solve this, pick your favorite: 1. One solution would be to exclude the Website from being accessed through the VPN IP in the first place, instead it would use your original ISP IP, check how to exclude a specific Website: HERE 2. Another solution would be to simply use a SOCKS5 proxy from another external service (for example from www.vip72.com): https://www....
A widely known and annoying "problem" for us and as well every other VPN service on the world. So why and what exactly is the problem here? Lets start off with some important technical background info to understand how IP location tracing attempts even work http://stackoverflow.com/a/1996129 [1] The reason why some websites state another country, instead of the one ordered is based on how so called "_ShowMyIP_" websites gather their GEO ...
Inside the Members Area, there's an option which allows every client to have 1 _free_ server switch. The process is fully automatic + instant, and without any risks attached. The switch works back and forth, but only one time free of charge. For example, if you were on server #1 and wanted to move to #3, you would move in the Members Area. You can now either switch back to server #1 or stay on #3, but after you switch back to #1, you can't swi...
To determine your speed you first need to understand a few things: speedtest.net _can_ be a good way to determine the speed potential, but only if used correctly. 1. What happens in speedtest.net is this; as you may have noticed before. Speedtest.net recommends a server based on the GEO location of your VPN. In many many cases this GEO Info is already wrong (unless you already live close to the server you're on) In order to do correct sp...
The Members Area offers a switch function which not only allows you to switch to another county, but to generate a new IP on the same country. For example; if you're on USA1 and want a new IP on USA1, keep the given USA1 country ticked and simply hit the "Switch me.." button. A new USA1 IP will be assigned to you, then just wait a few minutes for your DNS to propagate and you're all set!
Yes and No. Due to an (admittedly useful) OpenVPN security setting, OpenVPN will randomly drop your network connection once it detects a double connect within the same network. Technically speaking from our side it is allowed to use your account multiple times in your own home/workplace/school whatever type of setup scenario, but this OpenVPN setting disallows this and will randomly drop your connection on all connected devices every 2 minu...
The date format is ISO (YY.MM.DD) For example: 11/09/13 in ISO format turns into 13/09/11 EU format or 09/13/11 US format
(warning: this tutorial is not official and will most likely not work or not work in the intended manner) Courtesy of one of our forum members [1], here's a tutorial that was posted on the fourms [2] showing how to force an application to only use the VPN and nothing else: Want to know how to force any program to connect only via the VPN? I'll show you one way using the free firewall Comodo from http://personalfirewall.comodo.com/free-...
If you're upload and download speeds are normal, but your torrent speeds are below 100 Kbps, don't worry, there's a fix. Simply submit a ticket via support.nvpn.net and we will move you over to an optimized configuration. This configuration will fix your torrent speed issues.
Yes, you can upgrade to it in Members Area fully automatic. Dynamic IPs change on every new reconnect randomly and Country wide only, meaning on the same Country which you are currently assigned to. Depending on your choice of Country the total amount of available IPs always varies - it can be more or less - but the average is around 30-200 IPs for each Country. Additionally it is important to understand that a VPN is NOT a proxy Service! VPN...
In some cases OR BETTER SAID WITH SOME COUNTRIES, Youtube will "detect" your original german Location and display the GEMA message. Speculations suspect that specific Browser settings like \"LANGUAGE=DE" could play a role in the "detection" (DNS changes, IP rWhois changes, disabling java, using no-script do not help). Youtube simply flags any Country as german, based on the fact how many german users ("_language=de_") have used the particul...
After the connection is established OpenVPN shows a little popup with a 10.x.x.x IP, is this normal? Yes, it is! That is the _INTERNAL_ IP and meaningless. Only worry about the assigned IP that is shown in the Members Area. (for Dynamic subscriptions even that assigned IP is unimportant, since it will be randomly picked at the connection routine and is unknown to the Members Area) To verify a successful IP change check the header on t...
In some cases people want to prevent (exclude) a website / or IP from being accessed through the VPN. What is the point of this? The point is that having your VPN IP visiting a specific website is not always the best idea for whichever reasons, or for example for websites where the VPN IP is blacklisted and so on. So the sole idea of this tutorial is to explain HOW TO USE YOUR ORIGINAL ISP INSTEAD, YOU CAN EXCLUDE WEBSITE(S) OR IPS FROM BEING...
Many people ask how to secure Skype from IP resolvers and the answer is the best & most reliable way is to set our SOCKS5 [1] Proxy in the Skype options! Host is your "_uXXXXXX.nvpn.so_" hostname that you will find in your OpenVPN config file. Additionally make a tick at "_ALLOW DIRECT CONNECTIONS TO YOUR CONTACTS ONLY_". Moreover, go to the privacy tab of your settings and (if checked) uncheck the box that says "ACCEPT SKYPE BROWSER C...
The sole purpose of the article is to first of all explain a few facts about performance on a VPN and in the further process learn a few possibilities to increase performance. Often times we get tickets with the following content: "_I have a 100Mb connection, but only receive XXXX amount through the VPN, is the server overloaded?_" No, the server is NOT overloaded, almost everytime a user is running runs into performance issue the firs...
Currently we have 5x different protocols implemented, all of them are included free of costs with every account! - OpenVPN - L2TP/IPSec (IKEv1) - IKEv2 - Squid Proxy - Socks5 Proxy [1] Moreover: OpenVPN, Squid & Socks5 proxy can be further tunneled through "_sTunnel [2]_" for additional encryption, for instance to bypass Anti DPI solutions as described here [3] Links: ------ [1] https://support.nvpn.net/index.php?/Knowledgebase/Article/...
Yes to give a straight answer to this the IP could theoretically change one day! We cant stress it enough: PLEASE DO NOT DEPEND YOUR ENTIRE WORK ACTIVITIES SOLELY ON OUR DEDICATED IP! That said, we try our best keeping all IPs online and in our possession until forever (and after 5+ years of service, fact is that in 90% of times it works out) but due to the nature of the risky and often abuse frequent VPN business, there are yet uncontrolla...